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Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of Mybet9 Casino, including all games, promotions and services we offer. By registering an account, making a deposit or placing a wager, you confirm that you have read, understood and agreed to be bound by these Terms in full. If you do not agree, please do not use our platform.

Acceptance of These Terms

These Terms constitute a legally binding agreement between you and Mybet9 Casino. They apply to all activities you undertake on our platform, including browsing our website, registering an account, making deposits or withdrawals, accepting bonuses and placing wagers on any of our games. We reserve the right to update or amend these Terms at any time. When we do, we will notify you via email or a prominent notice on our site. Your continued use of Mybet9 Casino after any changes take effect constitutes your acceptance of the revised Terms.

These Terms should be read alongside our Privacy Policy and any specific promotional terms that apply to individual offers. In the event of any conflict between these Terms and the terms of a specific promotion, the specific promotional terms will take precedence in relation to that promotion. All other matters are governed by these Terms. We encourage you to check this page regularly so you remain aware of any updates.

Account Registration and Eligibility

Who Can Register

To register and use Mybet9 Casino, you must be at least 18 years of age and be physically located in a jurisdiction where online gambling is lawful at the time of play. By creating an account, you confirm that you meet these requirements and that you are not registered on any self-exclusion programme. We may ask you to verify your identity and age at any time, and we reserve the right to suspend or close accounts where eligibility cannot be confirmed to our satisfaction.

Your Account Responsibilities

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your account details with any other person, and each individual is permitted to hold only one account with us. If you believe your account has been accessed without your authorisation, you must notify our support team immediately. Mybet9 Casino will not be liable for any losses arising from unauthorised access where you have failed to take reasonable steps to protect your credentials.

You must provide accurate and truthful information when registering and keep those details up to date at all times.
You must not create an account on behalf of another person.
You must not use your account for any unlawful purpose.
Only one account per person, household or shared device is permitted.
You may request closure of your account at any time by contacting our support team.

Deposits, Withdrawals and Bonuses

Deposits and Withdrawals

All deposits made to your account with us are subject to our standard processing procedures. We accept a range of payment methods, which may change from time to time. Deposits are generally processed promptly; however, processing times for withdrawals will vary depending on the method selected and any identity or security verification requirements that may apply. We reserve the right to conduct additional checks before processing any withdrawal request. Funds deposited with us are held exclusively for the purpose of gaming activity and are not treated as an investment or savings product.

Bonuses and Promotions

From time to time, Mybet9 Casino may offer bonuses, free spins, cashback or other promotional incentives to new and existing players. All offers are subject to specific terms and wagering requirements that will be communicated to you at the time of the offer. We reserve the right to alter, suspend or withdraw any promotion at our absolute discretion. Bonuses are intended for recreational play and must not be used in a manner that is inconsistent with their stated purpose or that constitutes abuse of our promotions system.

Bonuses cannot be transferred, sold or exchanged for cash except as expressly stated in the relevant promotion's terms.
Applicable wagering requirements must be met in full before any bonus-derived winnings can be withdrawn.
Multiple accounts cannot be used to claim the same promotional offer.
We reserve the right to reclaim or void bonus funds if we detect any misuse or abuse of our promotions.
Promotional offers are subject to eligibility criteria and may not be available to all players at all times.

Player Conduct and Prohibited Activities

We expect all players to engage with Mybet9 Casino in a fair, lawful and respectful manner. Any attempt to defraud us, exploit technical vulnerabilities, use automated software, or otherwise gain an unfair advantage over the house or other players is strictly prohibited. We monitor activity across our platform continuously and reserve the right to suspend or permanently close any account where prohibited conduct is detected. Any winnings arising from prohibited conduct may be voided and forfeited without prior notice.

Using software bots, scripts or other automated tools to interact with our games or platform in any way.
Colluding with other players in any game, tournament or promotional competition.
Deliberately exploiting errors, glitches or malfunctions in our games or systems.
Initiating chargebacks or payment reversals on deposits without first engaging our support team.
Using our platform to conduct, facilitate or conceal any criminal activity, including money laundering or fraud.
Providing false, misleading or incomplete information at registration or at any point during your account's lifetime.
Accessing our platform using a virtual private network (VPN) or similar tool to circumvent geo-restrictions.

Where we identify or reasonably suspect prohibited conduct, we reserve the right to void all related transactions, withhold funds pending investigation and report the matter to relevant authorities where required by law. Our determination in relation to any investigation into prohibited conduct is final and binding, subject to any rights you may have under applicable law.

Liability, Privacy and General Provisions

Limitation of Our Liability

Mybet9 Casino makes every reasonable effort to ensure our platform operates without interruption and that our games are fair, accurate and function as intended. However, we do not warrant that our services will always be error-free, uninterrupted or free from technical faults. Scheduled and unscheduled maintenance may cause temporary service interruptions, and we will endeavour to communicate these in advance wherever possible. To the fullest extent permitted by applicable Australian law, we exclude liability for any indirect, consequential, special or punitive loss or damage arising from your use of, or inability to use, our platform.

Your Privacy

We collect, store and use your personal information in accordance with our Privacy Policy, which forms part of this agreement. By using Mybet9 Casino, you consent to the collection and use of your information as described in that policy. We take the security of your data seriously and apply industry-standard measures to protect it. We will never sell your personal information to third parties for marketing purposes without your explicit consent.

Amendments, Governing Law and Severability

We may revise these Terms at any time, and notice of material changes will be provided through our website or by email. If you do not accept any revised Terms, you should cease using our services and close your account. These Terms, and any dispute arising in connection with them, are governed by applicable law. If any individual provision of these Terms is found to be invalid, unlawful or unenforceable by a court of competent jurisdiction, that provision will be severed from the remainder, which will continue in full force and effect. These Terms, together with our Privacy Policy and any applicable promotional terms, constitute the entire agreement between you and Mybet9 Casino and supersede all prior representations, negotiations or understandings between the parties.